3 Glendowne Terrace

8 Customer Reviews

• "I don’t like to write negative reviews but with us paying so much money (£438 for 2 nights) we really expected more."

  Firstly, the ‘off-road’ parking as described in the description is not off road at all, it is street parking and a few minute walk up the street from the front door. This made unloading the car very difficult as the back gates are bolted shut! Upon entering the house, the smell of cleaning products was quite strong which we weren’t too bothered about because we thought, at least we know it’s been cleaned. However, when getting things out of the cupboards or drawers to eat with or drink with, everything had to washed first as they were all still dirty from the previous stay or stays :-/ the dishwasher did not work and is labelled do not use, when reading the guest book this seems to have been a longstanding issue that hasn’t been fixed but it is still advertised, same with the washing machine, broken and couldn’t be used but still advertised. Then, the bathroom. The shaving mirror at the side of the sink was covered is splats of toothpaste from whoever was in before us. The bath had hairs in and the toilet seat has a very suspicious stain at the back of the seat. My other half, being very particular, had to go buy some sponges to clean everything down before we felt like we could relax which took a couple of hours out of the first day we were there. There was still left over food in the freezer from the previous stay. The cupboards were not clean enough to put things in so we just wiped the sides and kept everything out. The WiFi doesn’t reach the games room on the top floor so if you are like us with the idea of bringing a PS4 etc for a games night, think again. There is a PS3 up there but only with very old retro games (this was a nice touch). Other than everything above, we had a nice stay and made the most of it given we were disappointed we’d paid so much. The hot tub was nice, a little cold but it didn’t smell as the guest book mentioned and the water was blue as you would expect. Although the slippers on the way in is a nice touch, they should at least be new or clean. They were stained with what looks like fake tan and the other pair had black marks on the soles. The description states that towels are included with the stay, meaning we didn’t pack any. To then find that one 1 towel each had been provided, I understand that we are only there for 2 nights so 1 towel would seem acceptable. However when I’ve used the towel to getting out of the hot tub, I don’t want to be using the same towel 3 hours later when I get out of the shower. The shower head is shocking, the water pressure isn’t the best which is evident but even me as a bloke couldn’t get a shower with that shower head, there’s no power and the water trickles out. It’s a case of having to get a bath, and even then, depending on what side of the fence you sit on, you don’t feel clean after a bath. The kitchen is well equipped for making meals. There are instructions everywhere, for everything other than the oven which seems to hard to understand given that the markings have worn away but we figured it out eventually. The heating is easy to use, I like that the TV is a smart TV and you can login to your own accounts. The bed in the master is really comfy and the lamp with the usb ports is a nice touch. There is an Aldi over to road which is handy. The centre is within walking distance or a 10 minute car journey. Overall we have had a good weekend but still quite disappointed that we paid so much.

  Reviewed by Kylan2.8★Mar 2024

• "Lovely cottage well equipped and nice touches from the owners ie milk in the ..."

  Lovely cottage well equipped and nice touches from the owners ie milk in the fridge on arrival very clean and well equipped would definitely recommend and will book again

  Reviewed by Marlene5.0★Oct 2023

• "Fantastic little house in a perfect location."

  You might want to clarify where future guests are able to park their cars, but it really didn't cause us a problem at all. Very well equipped kitchen! Very comfy beds! A corner shop just a couple of dorrs down and a supermarket over the road! Would definitely return.

  Reviewed by Helen3.8★Oct 2023

• "We have stayed in many of sykes properties and I do not leave negative comments but this time I have to speak as I find, All looked very nice when we first arrived but on looking closer the kitchen was not cleaned properly,I had to buy wipes to clean the fridge shelves before I put our food in, the toaster had the previous occupiers crumbs in."

  As I am diabetic cooking our food from scratch is important but we could not use the oven it really was awful, fat and grease all over the inside,.a rusty greasy cooking tin was in the oven, looked unwashed after use,we did not use the oven at all. The inside of the dishwasher was pretty dirty and the filter was all black mould my husband cleaned the filter and we bought a dishwasher cleaner to run through only to find the dishwasher does not work. The property details said there was off road parking but there is not you can park on the road at the back of the property sometimes or round the corner on Electric Avenue anywhere you can find a space. The property details did not mention that the tread on the stairs was very narrow and very steep. We are in our 70,s and I have some arthritis in my hip, I found the stairs difficult and if we had known about the stairs and the parking we would not have booked this property and if it says a dishwasher I would expect it to work, no one had checked that one in a long time.I took photos on my phone to back up what I have said

  Reviewed by Linda2.2★Sep 2023

• "Everything you could need."

  Perfect spot for Harrogate and the surrounding areas. Hot tub had a funny smell and was green in colour - only used twice - but didn't retract from our stay.

  Reviewed by Mary4.7★Sep 2023

• "A really pretty compact cottage."

  !st issue was the location of the key box, it is on the reverse of a porch post. This information would be useful in the e-mail with the key code, it took us some time to find it and ringing for information did not help nice though the person on the phone was. Nowhere does it state that the cottage fronts a busy A road and there is no stopping outside the cottage. Off road parking is a side road or another residents parking space which we found out due to that resident approaching us.( thank heaven for sat Navs) General maintenance was very poor. Terrible mould in the washing machine completely black door seal and inside of the drum. I cleaned it with antibacterial wipes and despite a hot empty wash it made clothes smell of mould. Bedding smelled of mould it was pretty unpleasant I asm guessing guest bedding is washed in the mouldy washing machine.The oven was filthy and rusty and had not been looked after. A dehumidifier was constantly running and I needed to empty its water drawer out.There was a wasp nest above the bathroom roof and they found their way into the bathroom and slowly died. Also a type of millipede/ damp loving creature was found in the bath on numerous occasions, I drew the line when I found one on the bed! There were plenty of notices from the owner reminding us to remove our shoes, clean kitchen surfaces, not use certain blinds and not switch off the dehumidifier. The bins outside were overflowing with previous guest rubbish and had not ben emptied. A useful note from the owner would be bin collection day and where to leave them out so they can be emptied, I have no problem with doing that as I am sure most guests comply with common sense care of the property during their stay.On the surface the property appeared well put together, on closer inspection it really could do with a thorough maintenance plan to bring it up to the standard most guest expect. On the positive the local residents are very welcoming, Harrogate is a 20 minute walk away, transport links are good and lots of things on your doorstep.The hot tub was nice after walking all day sadly the water was a bit suspect being a rather cloudy green. Still we did have a lovely time, but for the money it was rather disappointing.

  Reviewed by Karen3.1★Aug 2023

• "Overall well kept property ."

  Not to far from centre of Harrogate.Had problems with tv ,there is not any live tv it’s all streaming , had to settle for Netflix when we wanted to watch anything . Could do with dressing table in master bed room with a mirror . Also decent mirror in bathroom to use while shaving.Also shower running hot and cold

  Reviewed by Glenn4.1★Aug 2023

• "When we first stumbled upon this house, it seemed almost too good to be true."

  We thought there was a catch! Everything was as perfect as it seemed online. The house is really comfortable and the kitchen contains everything we needed which was a plus for us becuase we needed to prepare our meals. The location was also incredible with a supermarket within 3 minutes walk which was also good. The kids spent their time in the game room this and have created wonderful memories. Not to mention the clean and cozy hot tub. Thank you for making our stay in Harrogate wonderful. We will definitely be back

  Reviewed by Yanna5.0★Aug 2023

• There are no reviews featuring this term Show all reviews