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"Second time we have stayed in this property."
Great for our large family group, large kitchen, living & dining area, great for being together & apart. Cosy, comfortable & clean.
Would definitely come again. But a few areas we would like to be addressed.
Informed there were hair dryers, but 1 for the whole property, if we'd known that family would have brought their own.
As a large group in the winter we like to cook & eat in. Although there is plenty of crockery glasses cups etc, there is a bit of a mish mash of utensils, no large serving spoons, bread knife, large sieve or kitchen scissors. We found that the left oven did not heat properly. Would be useful to supply hand towel for the kitchen & the downstairs toilet. Not enough separate bags bedding & towels.
The hoover had not been emptied, it was extremely full, no spare bag, and smelt, do the cleaners bring their own?
The main bin was full & on the side of the road on arrival Friday! As a large group we produced 3large bags we had to leave at the side of the road.
Thanks for your comments we appreciate you taking the time to give them. We are delighted you enjoyed your stay and hope you will come again. We are sorry that all was not perfect and have taken your comments on board.
As far as kitchen utensils are concerned we are in the process of sorting this out so that next time you visit there will be all you need . All the things you mention were certainly there in the first place. As far as the oven is concerned we have been badly let down by the Contractor we appointed to fix it. I know this is of little comfort to you but we have been trying and are more frustrated than you are about the situation. Hand towels are provided but it appears that a plumber fixing a fault with one of the toilets used them and forgot to tell our cleaner he had done so.
This is the first time we have been made aware of a problem with the bins. We ask all guests to put them out on Wednesday for collection but this obviously did not happen . We will see what can be done in the future to avoid this reoccurring. The Hoover is only there for the use of guests as we have other for the cleaners to use. We have asked her to check it each week following your comments. Your comment re hairdryers is noted .
Again thanks for visiting . Have a great Christmas and New Year.
Steve & Viv
Property Owner
Reviewed by Norman3.4★Nov 2023
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"Thank you"
Reviewed by Andrew4.7★Sep 2023
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"Lovely house, good location - perfect for a big family get together!"
Reviewed by Ian4.7★Aug 2023
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"Lovely property suitable for a large group/family - lots of space for different generations to spread out and a good sized kitchen to cook for a large gathering."
Situated a short walk from Hawkshead village with a Coop store which is handy. Plenty of local walks to keep you busy. We will return!
Reviewed by Brenda3.8★Jul 2023
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"Lovely big house ,very comfortable."
My family enjoyed our Christmas break here. The house was decorated really well for Christmas . The tree was lovely. Lots of room for us all and close to the village.
Reviewed by Teresa5.0★Dec 2022
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"The house was lovely and we had everything we needed apart from wood for the fire in the house but mainly for the games room."
The games room had no heating at all and was very cold. It would have been perfect to light the stove but there was no wood anywhere despite there being a note asking for a gratuity of £5 per basket of wood, which we would have gladly paid given the option.
Reviewed by Michelle4.7★Nov 2022
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"A fantastic house."
A beautiful location and well kept. Maintenance were on the scene very promptly when we had two issues.
Further suggestions:
I’d suggest that the shower holder in the first floor separate bathroom is fixed. We had to have handheld showers in there. I think it just needs tightening.
Also the cold tap in the kitchen needs tinkering with. Makes whaling noise when you turn it on which penetrates through the house and wakes people up.
Overall a fab holiday and a beautiful house that we would return to.
Reviewed by Tom4.7★Oct 2022
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"This is one of the best places to stay on holidays."
Reviewed by Mazhar5.0★Jul 2022
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"Would have been good to have some spare bin bags and at least one dish washer tab per night of stay as with a large group you end up with a full dish washer each night and a couple of bags of rubbish at least."
Beds were really comfy and otherwise excellent house and garden! Very clean and great to have the gate to shut so the garden was perfect for the dogs. The games room was a real bonus and sun room beautiful. Thank you :)
Reviewed by Jenny4.7★Jul 2022
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"This is a great place."
The house and garden are terrific. Hawkshead is a great location. We had three cars and a big age range and had no trouble parking at the house or finding things to do with family members who weren’t up for long walks; specifically Grizdale Forest is close by which has a sculpture park, playground and Go Ape!
Reviewed by Tom5.0★Apr 2022
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"Thank you for letting us share your property for the week."
The house, gardens and setting is perfect even in a rainy February. Great facilities and you have thought of all the little things that make a great holiday home - lots of glasses - big coffee mugs!!
Reviewed by Kate5.0★Feb 2022
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"Beautiful property for a large party, we really enjoyed how close this is to Glenridding and its hospitalities."
The only slight negative, if I'm looking for one was the lack of wood for a fire and we rapidly ran out of loo paper...
Reviewed by Christian4.4★Feb 2022
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"Loved Hawkeshead Hall for our family winter stay."
Clean, comfortable, space for teenagers to separate from the oldies, great for the dog, great grounds , loved the big kitchen, nicely done for Christmas,
Unfortunately didn't get chance to use sun room, will hope to come back in the summer sometime to make the most of it..
Reviewed by Norman5.0★Dec 2021
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"This is a substantial property with an extensive garden area that you can even tire a spaniel out in!"
Its a 10 min walk into Hawkshead from the property where there is a good selection of pubs and shops.
We were hit by Storm Arwen shortly after arriving so had to decamp for two nights as all the power went off, but the owners kindly refunded the two nights which was very good of them as the storm had nothing to do with them.
We enjoyed staying here, with all the room, large kitchen for cooking in and dining room and cosy lounge.
Two main issues, there is only BBC iplayer on the TV, no other channels at all, so they could do with sorting that out as you have to rely on the BBC and the DVDs in the property, not great on early dark nights.
Also the property is chilly; the heating is set to 18 degrees which is too cold in winter. I did reset the Hive heating control for the week but the owner reset it back remotely so we had to rely on the boost control.
Finally a watch out, the owners arrive promptly at 10am on checkout day, never had that at any other property stay where some latitude is given
Reviewed by Steve3.4★Nov 2021
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"We liked the house very much."
We would have preferred to know that there were close neighbours. There was a certain lack of equipment for such a large number as 12 people - we had to do a good deal of chair etc moving, and would have liked a bit more kitchen equipment.
Games room was useful, garden and beck delightful.
Reviewed by Pauline3.8★Nov 2021
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"A perfect house in a beautiful setting for a big family together!"
Spacious lovely rooms, amazing real fire and a separate games room a absolute bonus. Can highly recommend!
Reviewed by Sue5.0★Oct 2021
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"As described this was a nice large house in nice grounds close to Hawkeshead with its facilities and nice walks around."
The house has a large well equipped kitchen for us to cook each day for 10 adults so that dinner each evening was an occasion.
The lounge separate from the dining room was a nice place to relax and read in in the evening for those who didn’t want to play games or during the day when the rain was severe as it often is in Cumbria.
There was nothing that failed to meet our expectations but for a large property it would be good to have one large cooking pan big enough to cook for 10 and a couple of large cafetieres. However this was not a problem for us as we have never rented a property with big enough pans or cafetieres so we brought our own.
Wi-Fi was very variable but I understand this is a lake district problem rather with the equipment in the house.
We had a lovely stay in this excellent house and will want to come again.
Reviewed by Andrew5.0★Sep 2021
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"The cottage itself was great."
We were pleasantly surprised and think that the photos don't really do it justice. As with most properties of this size, some larger pans for cooking and more utensils such as serving and wooden spoons and serving dishes would be very useful.
Unfortunately, we had need to contact customer services on 2 occasions to report issues and have received no response. This adversely impacted on our enjoyment of the holiday.
Reviewed by Caroline4.7★Jul 2021
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"We had a fantastic time at Hawkshead Hall."
When we arrived wee found one of the fire alarms beeping but a quick phone call to Lakelovers and someone arrived within an hour to replace the battery.
The house was so homely and we would spend most evenings sitting around the kitchen table discussing our lovely day.
My Grandson had the best time exploring the beautiful garden the led down to the brook running along the back.
We all can't wait to come back
Reviewed by Kevin4.7★Jul 2021
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"We absolutely loved the cottage and great location."
The cottage has a beautiful secure garden and the stream running through it. Game room was really useful on the rainy day - our son wanted to play table tennis all the time
We also really enjoyed to spend evenings in the sitting room with the fantastic fireplace playing cards. Thank you
Reviewed by Oleg5.0★May 2021
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"The property is situated in the most beautiful garden."
Pictures really didn't do it justice. We spent a lot of time just sitting and enjoying the garden, with its beautiful views and no noise other than the sound of bubbling stream, and a few sheep. Bliss!
Ms LisleJul 2019
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"Location short walk to village next to beck."
Altogether as a family for middle daughters 40 th birthday celebrations. Excellent walk to Wray castle. Activities for grandchildren nearby at coniston and brockholes. Plenty of room in house to eat altogether and play games.
Mr BramleyMay 2019
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"This is a fabulous Lakeland property in beautiful and extensive grounds with a lovely stream running through and surrounded by gorgeous country and wildlife."
Hawkshead is only a few minutes walk on a public footpath. The stream, loved by the younger grandchildren and the games room by the older.
Mr GordonApr 2019
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